Privacy Policy

This site is owned and operated by Energy Cert Commercial. We are committed to protecting your right to personal privacy. This policy will outline & explain the type of information that we collect from our users and how we use this information. By continuing to use this site, you are deemed as agreeing to use of these details as described in this policy.

What do we collect and use personal information for?

In order to:
• Control access to restricted member areas of the website
• Process any orders submitted by you
• Customise the service we provide to you
• Carry out market research and tracking of sales data
• Send you out news and information about events, publications and services
For these purposes we need to collect and process certain personal information about you. We may ask you for this information through our website, or we may collect this information through email or other forms of communication.
Financial details including credit card number are not stored in written text or in any form by Energy Cert Commercial.

Log files and IP addresses

When you visit our website, your IP address (the unique address which identifies your computer on the internet) will automatically be logged by our web server. We use IP addresses to help us administer the website and collect broad demographic information for aggregate use.

Links from Energy Cert Commercial

This site may carry hypertext links to sites operated by third parties for reference and information purposes only. Energy Cert Commercial has not reviewed and does not review the sites that may be linked to this Site and is not responsible for the content of, nor accepts any liability arising in respect of, any other
sites linked to this site which are not under the strict control of Energy Cert Commercial. The presence of links to other third party operated sites shall not be
deemed to be a recommendation by Energy Cert Commercial of such sites nor of any advice or information posted on them. Email Confidentiality & Email Disclaimer
Messages received are private, confidential, privileged and intended for the stated addressee(s). If you have received the message in error, please inform us immediately and delete it and all copies from your system. Any sharing of the message and or its contents is prohibited unless approved by Energy Cert Commercial. Any information that does not relate to business of Energy Cert Commercial shall be understood as neither given nor endorsed by it. Property information supplied by the email does not constitute any part of an offer or contract and is subject to Energy Cert Commercial’s usual terms and conditions.
The email and any attachments are believed to be free of any virus, or defect, but it is the responsibility of the recipient to ensure this. Energy Cert Commercial does not accept responsibility or liability for any loss or damage arising in any way from its receipt or use or for any errors or omissions in its
contents which may arise as a result of its transmission.

Non personal information

We may automatically collect non-personal information about you such as the type of internet browsers you may use or the site from which you linked to from our website. You cannot be identified from this information and it is only used to assist us in providing an effective service.

Information placed on your computer

We may store some information (commonly known as a “cookie”) on your computer when you look at our website. This information facilitates your use of our website and helps us to provide you with the best level of service. For example, cookies ensure that you do not need to re-enter your details every time you order from us or visit our restricted member access site.
You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this), but certain services on the Energy Cert Commercial website may not work correctly or at all if you set your browser not to accept cookies.

Disclosing your information to others

We will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime).

Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by contacting us directly via our quick enquiry form .


The forms on this site support encryption to help protect the security of your transfer of data to the site. Although we will take all reasonable security precautions regarding information stored on the site, due to the open nature of the Internet, we cannot guarantee that any information stored on our servers, or transmitted to or from a user, will be free from unauthorized access, and we disclaim any liability for any theft or loss of, unauthorized access or damage to, or interception of any data or communications. By using the site, you acknowledge that you understand and agree to assume these risks.

Third party sites

We cannot be responsible for the privacy policies of other sites even if you access them using links from our website and recommend that you check the policy of each site you visit.
In addition if you linked to any of our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
If you have any questions and would like to get in touch, please contact: Energy Cert Commercial
Clyde Offices 2nd Floor
48 West George Street Glasgow
G2 1BP

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